ct444 Privacy Policy
This policy describes in detail how your personal information is collected, stored, used, and protected on the ct444 platform.
Introduction and Scope
ct444 ("we", "us", or "the platform") treats the privacy of your personal information with the utmost importance. This privacy policy ("policy") explains what information we collect, how it is used, who it may be shared with, and what measures we take to protect your information.
By using the ct444 website (ct444.lat) or registering an account, you will be considered to have given your consent to this policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies only to ct444's own digital assets and services. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
ct444 collects various types of information from different sources. These are described by category below.
Personally Identifiable Information
This includes information you provide during account registration:
- Full name
- Email address
- Date of birth (for age verification)
- National ID or passport details (during the KYC process)
Financial Information
Information collected for transaction processing:
- bKash / Nagad / Rocket / Upay mobile number
- Deposit and withdrawal history
- Transaction amounts and times
- Partial bank account details (where applicable)
Technical Information
Information automatically collected from your device and browsing:
- IP address and device identifiers
- Browser type and operating system
- Cookie and session data
- Pages visited and click patterns
Gaming Activity Information
Information about your playing patterns on the platform:
- Play history and preferences
- Bonus usage and wagering activity
- Session duration and frequency
- Win and loss records
Purpose of Information Use
ct444 uses collected information only for specific lawful and transparent purposes.
3.1 Service Delivery and Account Management
Personal information is essential for creating, verifying, and maintaining your account. This process includes age verification, identity confirmation, and compliance with Know Your Customer (KYC) requirements.
3.2 Financial Transaction Processing
Financial information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information also helps verify the minimum deposit amount of ৳300 and the minimum withdrawal amount of ৳800.
3.3 Security and Fraud Prevention
By analysing technical and behavioural data, we detect and prevent suspicious activity, money laundering, account hacking, and other unlawful activity.
3.4 Customer Support
When providing support in Bengali via 24/7 live chat, our support team can view your account and transaction information. This ensures fast and effective resolution.
3.5 Ensuring Responsible Gaming
By analysing gaming activity data, we are able to identify risky behaviour and provide responsible gaming assistance. This is part of our commitment to protecting our users.
3.6 Platform Improvement and Personalisation
Collected information is used to improve the user experience and display content according to your preferences. This includes game recommendations and relevant promotional offers.
Cookie Policy
ct444 uses various types of cookies that make your browsing experience more convenient.
Essential Cookies
These cookies are necessary for the core functionality of the website. Examples include maintaining login sessions, security verification, and saving language settings. Disabling these cookies will prevent the site from working properly.
Functional Cookies
These cookies are used to remember your preferences and settings. For example, your preferred game category or display settings. These cookies make your experience more personalised.
Analytical Cookies
Used to monitor and improve website performance. They help us understand which pages are used most and where errors occur. This information is processed in aggregate and does not identify any individual.
You can control cookies by changing your browser settings. However, disabling essential cookies may prevent some services from working properly.
Information Sharing with Third Parties
ct444 never sells your personal information. However, information may be shared with trusted third parties in certain circumstances.
5.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for the purpose of verifying and completing transactions and is governed by their own privacy policies.
5.2 Game Software Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may see some technical information to manage the gameplay process. However, they do not have direct access to your personal or financial information.
5.3 Legal Obligations
ct444 is legally obliged to provide relevant information upon receipt of a lawful request from law enforcement or a regulatory authority. This also applies to compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
5.4 Business Succession
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify users in advance and the new controller will ensure an equivalent level of protection.
Information Security Measures
ct444 applies industry-standard technical and organisational measures to protect your information.
SSL Encryption
All data transfers are protected by 256-bit SSL encryption, making it practically impossible to intercept information between your browser and our servers.
Secure Servers
User information is stored in encrypted databases where access is strictly controlled and regular security audits are conducted.
Two-Factor Authentication
Two-step verification is used to control account access, making unauthorised access practically impossible.
Continuous Monitoring
Our security team monitors systems around the clock and takes immediate action on any suspicious activity.
No digital system can guarantee 100% security. In the event of a security breach, we will notify affected users within the legally required timeframe and take immediate remedial action.
Information Retention Period
For Active Accounts
While your account is active, ct444 retains all information necessary to provide its services. Even after an account is closed, financial and transaction records are retained for the period required by regulatory rules.
Legal Obligations
We are legally required to retain certain information for an extended period under anti-money laundering and financial crime prevention regulations. This information is strictly protected and used only for regulatory purposes.
Data Deletion Requests
Information that is not required to be kept beyond legal obligations will be deleted upon your request. However, deletion may be temporarily suspended during an ongoing investigation or dispute resolution.
Your Rights and Choices
As a ct444 user, you have certain important rights over your own information.
📋 Right to Access
If you want to know what information we hold about you, you can make a request at any time. We will provide a copy of the relevant information.
✏️ Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. This can be done through your account settings or by contacting our support team.
🗑️ Right to Erasure
You can request the deletion of information that falls outside legal retention obligations. This request can also be made after your account is closed.
🚫 Right to Object to Processing
You can object to your information being used for specific purposes. There is also an option to opt out of marketing communications.
To exercise any of the above rights, contact us at [email protected] or via 24/7 live chat. We will process your request within a reasonable timeframe.
Protection of Minors
ct444 is a responsible gaming platform. Our services are only for individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
Age verification during the KYC process is a mandatory step. If we learn that a minor has created an account, that account will be closed immediately and all information will be deleted.
If parents suspect that their child has created an account on ct444, please contact us immediately.
Policy Changes and Updates
Notice of Changes
ct444 reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a clear notice on the platform.
Effective Date
The "Last Updated" date at the top of this policy always indicates the most recently effective version. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
Previous Versions
If you would like a previous version of this privacy policy, please contact our support team. We will provide earlier versions upon reasonable request.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us using the details below.
Privacy Contact
Use our live chat for direct support in Bengali — available at any time.
[email protected]
Responses to email requests are generally provided during business hours in Bangladesh Standard Time (BST, UTC+6).
To learn more about responsible gaming, visit our Responsible Gaming page. To learn about our terms and conditions, read the Terms and Conditions page.